Customer Manager at Avario Digitals in Ogba, Lagos

Role summary

Are you great with people, structured, and capable to think on your feet? We’re seeking a highly initiative-driven customer manager to join our efficient-growing digital agency. You’ll be the bridge between our customers and our innovative teams - coordinating information exchange, timelines, and customer satisfaction.

Duties

• Serve as the main point of reach out for allocated customers.
• Collect project summaries and explain targets with customers.
• Produce customer modify documentation and distribute them on a weekly basis.
• Track customer response and work alongside internal teams to execute changes.
• Verify that every outputs meet customer requirements and due dates.

Qualifications

• Clear expression and people skills.
• Expertise with client support or customer-facing positions.
• Technology-savvy and knowledgeable about CRMs, Google Workspace, or Trello/Asana.
• Capable to oversee various customer accounts at once.
• Must be structured, responsive, and enthusiastic to grow.
• Must reside within Ikeja, Ogba and Ojodu
• Growth mindset and grow quickly.
• Robust meticulousness and capability to adhere to guidance.
• Must own a operating laptop. (essential)
• Must be capable to travel to operate site (Hybrid style).