Team supervisor, TB Goods Development - Transaction Banking at First Bank of Nigeria Limited (FirstBank) in Lagos

Obligations & Responsibilites

• Offer entire direction, plan and direction in the implementation of the team’s product development & management processes and initiatives.
• Organize the team’s Transaction Banking product development programs namely product envisioning, development improvement and deploying to clients.
• Carry out periodic product assessments on Transaction Banking goods to remain attractive and offer best-in-class initiatives to clients bank-wide.
• Organize the management of Escrow accounts bankwide
• Supervise the team’s initiatives, ensure minimal client (internal/external) service issues/concerns and ensure prompt solution by applicable participants
• Oversee connection with compliance-related bodies, billers, mandate owners (which includes FIRS etc) in partnership with the connection teams and TB TSS (where relevant).
• Start strategic alliances with service vendors and evaluate of Transaction Banking presenting to all clients of the bank.
• Offer mentoring and training to team members
• Ensure prompt rendition of team’s effectiveness and activity documentation to Chief TB Goods Development.
• Supervise Transaction Banking (collections/ePayment/Liquidity Mgt/Trade.) financial record processing in all business sites bank-wide to guarantee RMs, tellers and processors adhere possessing applicable standard procedures and performance threshold agreements with billers, compliance-related bodies and mandate owners.
• Organize and ensure the offering of product development, consciousness and visual communication sessions for employees, clients and potential opportunities.
• Recognize fresh opportunities for Transaction Banking business expansion and advancement and advise TSS teams and Business Units.
• Offer management information on Cash Management and Trade industry conduct & practices and rival intelligence to mentor promotion plans/approaches by the sales staff of the bank.
• In charge of the entire dispatch of Transaction Banking (collections/ePayment/Liquidity Mgt./Trade) goods targets (turnover and income) and other KPI parameters for the team.
• As part of the Bank’s Cyber security qualifications, preserve the guard of all Information entrusted to the employees and adhere with the principles and rules in the Cyber security Handbook.
• Execute applicable regulates to guarantee goods are fulfilled with minimal compliance-related infractions

Role expectations Education:

At least Education:  First Academic qualification in any associated discipline. Master of business administration or improve academic qualification equivalent in Business Management, Finance or relevant field is a plus 

Expertise:

5+ years of banking expertise entire  (with a minimum of  3 years of expertise in Transaction Banking Initiatives deploying).