Business operations manager at J3 Foods and Store International in Ibadan, Oyo

Duties

• Supervise the daily processes of the outlet, making sure smooth functioning of all operational units.
• Track all outlet initiatives to guarantee adherence with organisation guidelines, rules, and standardized processes.
• Oversee, educate, and oversee employees which includes Accounting officers, Cashiers, Brand promoters, Warehouse Manager, Warehouse Officers, and Loaders.
• Carry out effectiveness assessments and offer ongoing response to team members.
• Make sure that all employees follow organisation rules and documentation any violations to the GM.
• Track and assist the promotion team in attaining performance milestones for direct buyers, bulk buyers, and walk-in clients.
• Collaborate with the promotion team to produce on a weekly basis and every month strategies and track advancement.
• Make sure that all revenue goals are being met and plans are modified as needed.
• Make sure that Accounting officers and Cashiers are verifying payments and precisely recording financial financial record.
• Oversee the Warehouse Manager and Warehouse Officers to guarantee smooth stock management and inventory regulate.
• Supervise loading methods to guarantee goods are readied for dispatch and stored safely.
• Make sure that inventory levels are routinely checked, and stock audits are executed.
• Ensure the facility (which includes the warehouse and workspace zone) is well-preserved and in good operating requirement. Organize any repairs, renovations, or facility servicing & maintenance needs with the Human resources/Administrative manager.
• Ensure proper cleanliness and safety measures are in place for the outlet premises.
• Make sure that all safety procedures are was aligned with at the outlet.
• Routinely evaluate the office for any possibility safety risks and settle them without delay.
• Make sure that client support guidelines are preserved, and clients are managed competently.
• Handle and settle client service issues or concerns escalated from the Client support team.
• Deliver promptly on a weekly basis and every month effectiveness documentation covering sales, financial status, employee output, all outlet initiatives, and concerns to the GM.
• Ensure clear communication between departments (Accounts, Warehouse, Promotion, etc.) for smooth process.
• Hold consistent routine team sessions to evaluate advancement, discuss any hurdles, and offer direction.