F&B Manager at Skye Properties Limited in Port Harcourt, Rivers

Position Overview

• The F&B Manager is accountable for managing the day-to-day activities of the hotel's F&B outlets, making sure top-notch support, quality benchmarks, and visitor fulfillment.
• This position includes directing and managing the initiatives of the service employees, preserving stock and inventory, and making sure adherence with hygiene and safety rules.
• The F&B Manager plays a main responsibility in pushing client support superiority and preserving the hotel’s unique dining expertise.

Customer service experience:

Engage with guests to guarantee they possess an exceptional dining expertise, dealing with any concerns or special requests. Manage visitor service issues competently, fixing problems promptly to improve visitor fulfillment.

Quality assurance:

Preserve premium quality guidelines in service, food visual communication, and cleanliness. Routinely examine F&B zones for cleanliness, making sure adherence with hygiene and safety guidelines.

Development & Development:

Deliver session sessions for current and prospective employees on food service, visitor engagements, and beverage expertise. Formulate employees competencies in revenue optimization methods, service understanding, and client support to generate income and visitor fulfillment.

Results tracking:

Track employee output and offer input for ongoing development. Help in carrying out effectiveness assessments and dealing with any staff productivity concerns.

Expense management:

Help in supervising and directing F&B expenses, which includes work and inventory, to optimize returns. Ensure precise invoicing, tab managing, and payment processing for all F&B financial record.

Authorizing & Rules:

Guarantee adherence with liquor authorizing legal provisions, which includes age confirmation and in charge service of alcohol. Keep current possessing applicable industry rules and hotel rules to guarantee all processes follow lawful qualifications.

Setup & System failure:

Supervise the setup and system failure of dining zones for events, making sure all qualifications are fulfilled to supply a smooth visitor expertise.

Service Creative invention:

Endorse new creative thoughts to improve the visitor dining expertise, which includes special campaigns, theme nights, or menu enhancements. Routinely evaluate visitor response and work alongside the F&B manager to constantly enhance the service presenting.

Credentials

Interested applicants should have applicable credentials with 3 years work expertise.