Commute Commercial manager at Castel Resources Consultancy Limited in Port Harcourt, Rivers

Position Overview

The Commute Commercial manager is in charge of top and coordinating the commute business development team, conceptualizing business plans to grow income, building robust customer connections, and making sure client fulfillment. This position requires deep understanding of the commute and tourism industry, effective guidance competencies, and a established history in delivering revenue goals.

Primary duties

• Formulate and execute sales plans to attain business targets and grow income.
• Head, oversee, and motivate the commute business development team to meet individual and team targets.
• Recognize and pursue new commercial opportunities, which includes corporate accounts, group commute, and strategic collaborations.
• Build and preserve solid connections with customers, commute agencies, airlines, hotels, and travel operators.
• Design and advance commute bundles, tours, and solutions tailored to different market segments.
• Track market trends and rival activity to stay forward in the market.
• Organize and evaluate sales documentation, projections, and key indicators.
• Ensure outstanding client support and settle any customer concerns or service issues promptly.
• Offer learning and direction to sales employees to enhance their service understanding and closing sales methods.
• Stand for the organization at trade shows, expos, and relationship building events.

Qualifications

Education: Bsc in Tourism, Hospitality Management, Business Management, or a relevant field. Expertise: At least 5 years of expertise in commute and tourism sales, with a minimum of 2 years in a executive or managerial position.

Competencies:

• Effective guidance, bargain, and verbal abilities.
• Outstanding comprehension of commute industry processes and sales channels.
• Verified ability to meet or exceed revenue goals.
• Competence in reservation operational structures and commute software (e.g., Amadeus, Galileo, Sabre).
• Service-oriented approach with outstanding issue resolution abilities.
• Robust corporate and time-leadership abilities.

Operating Terms:

Onsite with occasional commute for customer sessions or industry events. May require extended hours during peak seasons or while closing key agreements.