Business operations manager at Uncle Stan's Foods in Lagos

Position Overview

The Business operations manager at Uncle Stan’s Foods is accountable for managing day-to-day activities across all outlets and central kitchen units to guarantee most effective effectiveness, quality benchmarks, profit margin, and client fulfillment. The position make sure that all branches match with the organization’s business guidelines, effectiveness targets, and corporate identity promise.

Client fulfillment:

• Track response channels to recognize recurring client concerns or practices.
• Execute programs that elevate support dispatch and general approval.
• Handle escalated service issues or business lapses promptly.

Credentials

• Bsc in Business Management, Hospitality, or a relevant field.
• At least 5 years of expertise in processes inside the QSR or hospitality sector.
• Effective guidance and verbal abilities.
• Verified ability to oversee multi-outlet processes.
• Skilled in Ms office tools and analytics platforms.

Work Terms:

• Full-time, in-field with consistent outlet visitation.
• Accessibility for weekend and holiday oversight as needed.
• Dynamic, in-demand environment.