Processes Manager at Shelta Global Concept in Ikeja, Lagos

Position Overview

We're looking for an skilled Processes Manager to supervise the smooth process of our various branches. The successful applicant will be in charge of making sure that all branches are running productively, productively, and in line with organisation rules and standardized processes.

Primary duties

• Supervise the processes of various branches, making sure alignment with organisation targets and targets
• Track branch effectiveness, recognizing zones for advancement and executing corrective actions
• Formulate and execute business plans to improve effectiveness, productivity, and client fulfillment
• Guarantee adherence with organisation rules, standardized processes, and compliance obligations
• Offer direction and assist to branch managers and employees
• Evaluate branch effectiveness data and make strategic guidance for advancement
• Promote an environment that fosters superiority, creative invention, and collaboration across all branches.

Qualifications

• Bachelor's degree / Higher national diploma in a numerate discipline
• Demonstrated expertise in process management, ideally in a multi-branch environment
• Effective guidance and leadership abilities
• Clear articulation and people skills
• Capability to interpret data and make informed decisions
• Robust issue resolution and dispute settlement competencies
• Understanding with industry rules and adherence qualifications.
• Must reside within Ikeja, Abule Egba, Iyana Ipaja, Oshodi, Egbeda, Maryland or Mushin Agege.

Our offerings:

• Remuneration: N150,000 - N180,000 / month
• Avenues for advancement and development
• Commission bonus bundles
• Cooperative and agile work environment
• Acknowledgment and benefits for outstanding effectiveness.