Business Development Manager - Voice Management & CRM Initiatives at Professional Perfect Solutions in Isolo, Lagos

Position Overview

We are looking for a Business Development Manager with a established history in tech sales, B2B strategic collaborations, and customer purchase. The successful applicant will lead business expansion by conceptualizing plans, recognizing avenues, and building solid connections with customers who need voice management and CRM initiatives.

Primary duties

• Recognize, formulate, and close new commercial opportunities for PPS’s voice management and CRM initiatives.
• Build and preserve robust, long-term connections with customers, associates, and participants.
• Comprehend customer needs and fashion designer PPS initiatives to match organizational needs.
• Formulate go-to-market plans, sales strategies, and income increase programs.
• Carry out demonstrations, demos, and pitches to decision-makers across industries.
• Bargain agreements, pricing, and terms of agreements.
• Work alongside product, promotion, and technical teams to guarantee successful initiative dispatch.
• Observe industry trends, rivals, and emerging technical solutions to stay forward of industry changes.
• Organize and show consistent sales projections, documentation, and pipeline status reports for executive review.
• Stand for PPS at industry events, relationship building processes, and exhibitions.

Credentials

• Interested applicants should have a Bsc / Higher national diploma certification with 2 - 5 years of expertise.
• Expertise in voice management operational structures (VoIP, IVR, call flow, call centre initiatives) and CRM software.
• Clear articulation, visual communication, and bargaining ability.
• Capability to operate independently and accomplish revenue goals.
• Robust logical and issue resolution mentality.
• Understanding with B2B sales cycles and enterprise customer interaction.
• Competence in CRM resources and Ms office tools.