Business operations manager at Fairmoney Microfinance Bank in Lagos

Position Overview

As the Business operations manager, you will direct and enhance all business standardized processes. Your position includes top and coordinating all local business initiatives, ensuring compliance to governance policies, process effectiveness, and scalability to fulfill user qualifications in Nigeria.

Primary duties

• Handled the entire processes and management of business processes, which includes top GPS, administrative support, finance, etc.
• Track functional performance indicators and take corrective actions as needed to attain business targets.
• Work alongside top level management to align business targets with entire business targets.
• Oversee day-to-day activities to guarantee a smooth process and supervise the implementation of routine duty.
• Recognize avenues for workflow optimization and industry standards to improve process effectiveness and service dispatch.
• Track and documentation on financial effectiveness connected with business initiatives.
• Handle and settle business concerns and customer service issues in a prompt and efficient manner.

Qualifications

• Bsc in finance, Business Management, Risk mitigation strategy, or a relevant field.
• 5+ years of expertise in Business Management, financial evaluation, or a similar position within banking, financial solutions, or business finance.
• Effective guidance, team management, issue resolution, and strategic judgment competencies.
• Clear articulation, people skills, and project coordination abilities.
• Competence in Ms office tools, Google Suite, etc.
• Expertise with international teams will be an added advantage.

Perks

• Private Health Coverage
• Pension Strategy
• Development & Development
• Hybrid work
• PTO.

Talent acquisition

• A screening interview with one of the members of the Recruitment team for 30 minutes.
• Task (Takeaway)
• Task evaluate and a technical interview with Risk Managers for 45-60 minutes.
• Concluding Interview 45 minutes.