Business operations manager at Fave Consulting in Wuse 2, Abuja (FCT)
Organization:
- Fave Consulting
Job Location:
- Wuse 2, Abuja (FCT)
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
- We are seeking a of a dependable Business operations manager to join our Beauty Salon.
- The preferred candidate should live within nearby zones and proximity to town be prepared to take on duties with commitment.
- Essential responsibilities comprise of In charge of the day-to day processes of the Spa to comprise of: meeting the financial targets of the company, carrying out strategic strategies to comprise of promotion programs and employees development, serving as the communication link to other income centers on real estate, and competently advocating the facility.
- Uses the capability to head and motivate employees to attain high client support guidelines, business targets and exceed visitor requirements.
Duties
- Make sure that service guidelines are kept at a high level for guests by preserving the guidelines set in the organization’s Future outlook, Core Values and Corporate identity Promises.
- Ensures the employees are fully in-depth knowledge on the use and perks of solutions, goods, programs, and initiatives by carrying out routinely planned employees sessions.
- Examines all employees’ advancement repeatedly, instructs employees with positive reinforcement and disciplines fairly and repeatedly, engages in yearly effectiveness reviews, and helps in the termination process as required.
- Delivers outstanding client support and observes visitor response through client care client engagement and surveys.
- Manages and follows up on visitor requests and comments.
- Works closely with the Spa Director to implement efficient promotion and brand communications plan and business strategy without delay.
- Ensures financial accountability through productive planning of employees and makes necessary modifications to stay within budgetary standard procedures.
- Delivers necessary financial information to the Accounting officer and Spa Director for precise status updates of routine sales and financial effectiveness.
- Make sure that financial targets are achieved by conceptualizing and executing a in-store sales strategy.
- Establishes service and in-store targets for employees and delivers direction on how to attain them.
- Observes seasonal utilization patterns to be used in the financial planning process and efficient wage processing management.
- Sends all paperwork and finance reporting in accordance with the organization guidelines.
- Conceptualizes and sustains precise servicing & maintenance standardized processes and checklists through standard procedure preventative servicing & maintenance and fix.
- Sustains a every month stock of inventory, tools, and goods.
- Produce a team of service vendors to meet every facet of competence and service needs.
- Executes a plan to advance spa solutions to participants.
- Specifies and regulates productive usage of specialist goods for all solutions by executing a service cost evaluation and executing an stock management system.
- Ensures an efficient stock system with the par inventory levels executed for spa tools and inventory.
- Ensures adherence with all state authorizing and health qualifications.
- Delivers booking arrangement standardized processes using spa software or a documented guide booking arrangement system.
- Execute other obligations as allocated.
Qualifications
- Bachelor's degree or Higher national diploma in Academic qualification.
- At least 2 - 4 years’ Proven work expertise as an business operations manager or similar position.
- Expertise in specialist spa solutions and treatments.
- Expertise in in-store processes and stock operational structures.
- Efficient management abilities and a dedicated attitude.
- Outstanding verbal and documented competencies, client support competencies.
- Productive, highly structured, and capable to manage a range of obligations at the same time.
- Sales oriented, Innovative in promotion and campaigns.
- Energetic, passionate and inspirational.
- Specialist manner, discretion, and appearance.
- Normal work hours: As specified in job agreement
- Skilled in spa software (Fresha) and Office productivity software goods.
- Must be capable to operate productively in a hospitality environment, liaise with others, productively transaction with clients and accept productive criticism from supervisors.
- Must be capable to adjustment activity often and cope with interruptions.
Application Due Date
- Friday 19th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume and Cover Letter in PDF Document structure to: recruitment@faveconsulting.com using the position name as the subject of the mail.