Manager - Initiative Development, Enterprise Business at MTN Nigeria in Ikoyi, Lagos

Purpose

Lead the development of new goods and upgrades of current initiatives, in line with MTNs Corporate plan and in a manner that roles MTN as a force inside the tech space. Coordinate the dispatch of other solutions through MTN ecosystem associates, pushing strong relation with key within and outside the organization participants. Ensure applicable participants comprehend the Head-to-Cash (L2C) process for all initiatives and solutions, leveraging strong adjustment management and capacity development methods.

Explanation

• Rendering prompt initiative assist to Segment teams, Sales & Customers success teams on new goods fulfilled through:
• Periodic development and assist on new goods and solutions fulfilled.
• Periodic involvement in key client sessions and workshops to improve closure of key client agreements.
• Key depiction in key industry tech sessions and in compliance-related collaborations on new advancements, guidelines, and technical solutions
• Lead the adoption and execution of Nimble industry standards and ceremonies inside the squad.
• Prioritize key product capabilities and functionalities across various product owners and UX channels which includes eShop, self-service portals and other digital channels to guarantee on-time completion and alignment with business targets.
• Lead E2E management of the product and plan development process in terms excellent quality, on-time completion, and scope management through:
• Efficient scoping and phasing of product supplies within accepted timelines
• Consistent synchronization with the QA & running test team for scripting test scenarios, product validations, spotting any deviations from the accepted organizational needs, and executing periodic product standard & effectiveness checks to lift product standard through:
• Rendering assist in fixing concerns recognized
• Lifting adjustment requests where necessary to coordinate enhancements and upgrades.
• Adopt thriving company evaluation procedures to guarantee adequate solutioning/architecting through: 
• Coordinating cross-operational collaborations possessing applicable participants in EB-Segments, Customers solutions, Sales, Business Dev & outside EB to assist requirement assessments, evaluation, management & recordkeeping with the goal of supplying business value. 
• Documenting thorough organizational needs for the proposed notions/ business creates from primary stakeholders
• Support to efficient adjustment/transition management, as part of the GTM organizing and implementation
• Record applicable methods and artifacts e.g., FAQs, client journeys, Head-to-Cash (L2C) & Problem -solution and escalation path recordkeeping.
• Preserve and oversee a transition checklist to regulate the go-live/ transition to generation process.
• Establish post-execution supervising and early-life assist systems, coordinating early solution of concerns
• Establish and execute Key Effectiveness Indicators and Indicators for assist and business initiatives and use these indicators to lead service dispatch superiority
• Interlocking with Business intelligence team to guarantee product effectiveness and income findings are precisely reported & repeatedly supervising product effectiveness if there are any deviations from the financial plan with the goal of:
• Investigating any anomaly in the product setup.
• Compelling the Segments/CVM team and suggesting possible interventions to enhance the product effectiveness. 
• Compelling IT processes in the event of possible faults and outcomes.
• Use data to guide direction and leverage data analysis to measure the effectiveness of both user-facing capabilities and operational base effectiveness which includes eShop, and other digital channels.

Qualifications Education:

• A First Academic qualification or its equivalent in Computer Science, Business Management, Business promotion & sales or Commercial discipline
• Fluent in English and the language of the country preferred
• A MSC in business management or promotion is a plus.