Client service manager at Fairmoney Microfinance Bank in Nigeria

Explanation

The Client service manager will lead offline merchant obtaining businesses (Chain Stores, dining venues, Supermarkets, FMCG, Pharmacy, Betting, etc.), and formulate plans to grow sales income.

Position duties

• S/he will be in charge of pushing the business of Merchant obtaining in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Dining venues, Social space and Bar and Hotels), inside the Region, and conceptualizing; deploring plans to grow sales income
• Conceptualizing strategies and strategic programs for growing the Merchant Purchase business and delivering the companys sales targets;
• Coordinating and top the Merchant purchase team inside the Region, to supply lucrative growth
• Routine, On a weekly basis, and Every month supervising of the KPI of the Merchant team inside the allocated Region, making sure all targets are fulfilled and exceeded repeatedly
• Lead the KAMs to guarantee they hit all KPIs for the individual teams
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and income)
• Supervising industry trends and offering consistent rival response to the Merchant Purchase Manager
• Possess a good comprehension of the business's goods or solutions and be capable to advise others about them
• Check in with Merchants and ensure active and idle merchants are visited and if need be, mobilize retrieval of POS from idle business associates inside the region.

Qualifications

• Bsc in Business promotion & sales or associated fields
• At least 6 to 8 years of expertise in the Merchant business
• Must possess an Android phone
• Demonstrated expertise coordinating a high-effectiveness business development team
• Capability to motivate a team of Sales Managers for effectiveness
• Extremely adaptable, result-oriented, and diligent with a robust track document of success
• Capability to self-motivate and oversee self
• Effective communication and people skills
• Client onboarding and capability to adjust/address different characters.

Perks

• Private Health Coverage
• Merit pay
• Pension Strategy
• Development & Development.

Talent acquisition:

A screening call with a member of the hiring process team for 30 minutes Technical interview with the recruiting manager for 30 to 60 minutes.