Solutions Manager at Applied Engineering Training Initiative in Lagos

Position Overview

We are looking for an skilled and initiative-driven Service Manager – Truck Servicing & maintenance to supervise and oversee our truck servicing & maintenance processes. The preferred candidate will be in charge of making sure the most effective effectiveness, safety, and reliability of our fleet by managing and directing consistent servicing, preventive servicing & maintenance, and repairs. This position includes coordinating a team of technicians, making sure compliance to safety and adherence guidelines, and pushing process effectiveness.

Primary duties

• Strategize timetable, and supervise preventive servicing & maintenance and fix of trucks and heavy-responsibility vehicles.
• Oversee and organize the initiatives of mechanics, technicians, and other servicing & maintenance employees.
• Keep documentation of service record, servicing & maintenance plans, and parts stock.
• Track fleet effectiveness and guarantee adherence with safety, ecological, and industry guidelines.
• Diagnose mechanical concerns and endorse suitable fix initiatives.
• Coordinate with parts suppliers and vendors to guarantee accessibility excellent quality parts and resources.
• Execute and ensure adherence to servicing & maintenance procedures and standard operating standardized processes (SOPs).
• Evaluate servicing & maintenance data and documentation to recognize practices, reduce non-operational time, and increase productivity.
• Ensure proper recordkeeping for inspections, repairs, and legal adherence.
• Educate and formulate specialists; carry out consistent effectiveness assessments.
• Oversee servicing & maintenance financial plans, cost regulates, and vendor connections.
• Assist in fleet purchase, upgrades, and disposal as needed.

Qualifications & Credentials

• Bsc in Mechanical Engineering, Automotive Tech, or a relevant field (Certification/Technical qualifications may be assessed with expertise).
• At least 5 years’ expertise in heavy-responsibility truck servicing & maintenance, with a minimum of 2 years in a leadership or executive position.
• Solid understanding of diesel engines, hydraulics, braking operational structures, diagnostics, and vehicle electronics.
• Understanding with truck brands which includes Mack, MAN, Mercedes-Benz, Volvo, etc.
• Practical understanding of servicing & maintenance management operational structures (CMMS) or fleet software is a plus.
• Outstanding executive guidance, information exchange, and planning abilities.
• Capability to operate under pressure and oversee various key focuses.
• Deep knowledge of safety rules and ecological adherence guidelines.

Essential skills:

• Executive guidance and team management.
• Specialized skill in truck operational structures.
• Issue resolution and strategic judgment.
• Financial plan and expense management.
• Meticulousness and safety awareness.
• Information exchange and people skills.

Operating Terms:

May require extended hours and weekend accessibility based on business needs. Primarily based at the workshop or service yard, with occasional on-site visits or vendor sessions.