Department head, IT Service Dispatch Quality at Verraki in Lagos
Organization:
- Verraki
Job Location:
- Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Role summary
Ensure IT solutions meet quality benchmarks and SLAS for subsidiaries.
Primary duties
- Establish and track service standard indicators.
- Execute ongoing development programs.
- Carry out audits and adherence checks.
Key Credentials and Skills
- Bsc in Computer Science or relevant field and Masters will be an addition.
- 6+ years in IT service management.
- ITIL Specialist or Six Sigma accreditation.
Application Due Date
- Tuesday 16th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume to: jobs@verraki.com using the Position name as the subject of the mail.