Business operations manager at Recruit with Adenike in Ikeja, Lagos (Onsite)

About the Position

We are looking for a initiative-driven and highly structured Business operations manager to supervise the daily running of our processes. The preferred candidate will possess effective guidance competencies, outstanding issue resolution abilities, and a verified ability to oversee teams, methods, and assets productively.

Duties

• Oversee the Telesales team, making sure they meet routine targets and accomplish successful call results.
• Supervise stock management and organize the prompt dispatch of materials to appointed states.
• Settle business concerns in instantaneous, especially for the Agent Banking Team and Campus Team.
• Organize and circulate routine business documentation to applicable participants.
• Ensure smooth implementation of Business Development (BD) initiatives in the site, escalating concerns promptly as required.
• Head and oversee the Processes Team, offering direction, assist, and direction.
• Manage additional business duty and duties as necessary.

Qualifications

• Bsc in Business Management, Process management, or a relevant field.
• 4 – 6 years of expertise in process management, ideally inside financial technology, financial solutions, or a connected sector.
• Effective guidance and team leadership abilities.
• Outstanding issue resolution and strategic judgment abilities.
• Clear expression and status updates competencies.
• Capability to thrive in a dynamic environment and oversee various key focuses productively.