Therapeutic Zone Head at Novartis in Ikeja, Lagos

Position Overview

The Therapeutic Zone Head OTS is in charge of pushing the sales processes strategy and for delivering accepted sales and broader effectiveness targets for their part of the company/specific product zone.

Key Accountabilities

• Necessary to commute regionally for client visits.
• Responsible for delivering accepted sales, productivity and effectiveness targets.
• Produce and performs business strategies to lead this accomplishment and is in charge of implementation of brands’ strategic and tactical strategies in line with organisation plan and guidelines.
• Works independently to preserve current customers and to formulate new commercial opportunities.
• Supervises and optimizes efficient distribution of assets to supply necessary business outcomes.
• Supervises zone sales and expenditure financial plans.
• Become a advisor for Corporate identity-Teams and Client Facing positions to assist them to embed an Omni-Channel congress & event plan as part of their operational workflows (Corporate identity Strategies & Account Strategies) customized according to the need of the individual participant.
• Track, update and evaluate effect, establish new omnichannel KPIs to enhance client relation, optimizing the customer experience
• Supervises connections with key accounts’ decision makers, medical professionals, patient associations; and other teammates across business processes to attain wanted outcomes.
• Combines and evaluate Worldwide/Regional congress and event plans and tactics in addition to allocates Industry standards with them.
• Masters service understanding and disease zone expertise.
• Collects and is current on necessary information regarding the market, key rivals’ market data, pricing intelligence, key accounts etc.
• Ensures Excellency in Client fulfillment and Client Solutions.
• Finalize all status updates and managerial qualifications in a prompt and precise manner.
• Operates within Novartis adherence, rules and standardized processes; and produce a culture that ensures all documentation, direct and indirect, do the same. Status updates of technical service issues / adverse events / special case scenarios connected with Novartis goods within 24 hours of receipt

Key Effectiveness Indicators

• Accomplishment of sales income and market distribute targets vs strategy
• Management of operating expenditures within accepted financial plans through efficient supervising and status updates operational structures
• Client fulfillment and Key accounts connection servicing & maintenance inside the Allocated territory
• Site force effectiveness, Product release Success Rate
• Assist patient and client centric programs
• Customer experience effectiveness inside the allocated territo

Work Expertise:

• Capable to comprehend evolving dynamics of pharmaceutical industry
• Market Expertise and Network is preferred
• Preparation phase initiatives
• Sales in Healthcare / Pharma / associated business
• Expertise with Creative pharmaceuticals or medical goods market, ideally in Oncology, Transplant and Sickle Cell Disease
• Successful in-person and virtual client facing expertise in healthcare pharma sector
• 3 - 5 years’ Sales and Business expertise in client-facing positions
• Exhibited business competencies and effectiveness dispatch, preferably in top transformational adjustment
• Establishing and coordinating strategic associates
• Outstanding logical, strategic and KPI measurement integrated with robust Promotion / Project coordination competencies
• High lead for superior outcomes, workflow optimization and simplification
• Outstanding partnership competencies – capability to work collaboratively across suppliers, internal processes and other regions

Competencies:

• Creative and strategic thinking
• Tech proficiency – Demonstrations (through PowerPoint and MS Teams)
• Analysing sales data – through Excel
• People skills / Emotional Intelligence
• Bargain / Shaping competencies
• Mentoring methods / Situational Executive guidance
• Organizing and strategic judgment
• OnCore/DICE/OnE Mentor
• Dispute management
• Art of listening and Emotional intelligence.
• Efficient Assignment
• Business organizing
• Producing a Healthy Culture
• Business intelligence
• Cross-operational partnership

Languages:

English.