Chief of Agency Banking at Airtel Nigeria in Lagos
Organization:
- Airtel Nigeria
Job Location:
- Lagos
Employment Type:
- Full-time
Date Posted:
Job Description
Role summary
- The Chief of Agency Banking is in charge of building and scaling the Agency Banking business across all regions.
- This comprises strategic monitoring of agent hiring process, aggregator management, POS structure, channel optimization, effectiveness data analysis, and adherence.
- The position needs effective guidance to guarantee service reach, operations excellency, agent relation, and alignment with financial and growth targets.
Agency Network Growth:
- Supervise the hiring process, orientation, and management of aggregators and their sub-agents across all territories.
- Ensure each aggregator sustains a minimum of 95% active agent base.
- Track aggregator effectiveness and offer uninterrupted capacity development and inspiration.
POS & Structure Management:
- Offer comprehensive monitoring of POS terminal lifecycle: procurement, deploying, fix, retrieval, and replacement.
- Collaborate with IT and service vendors to oversee Terminal Management Operational structures (TMS).
- Preserve most effective POS-to-agent ratios and ensure maximum device uptime.
Related experience:
- At least 10 years of expertise in agency banking, financial technology, payments, or in-store allocation, with a minimum of 4 years in a executive team position.
- Proven expertise scaling agent banking or similar allocation networks.
- Verified ability to head teams in a dynamic, high-volume environment.
- Strong insight of financial addition, digital payments, and POS technical solutions
- Practical experience with site processes and cross-operational executive guidance.
- Executive guidance & Team lead – motivate regional teams and associates to supply outcomes.
- Business-related Strategic insight – deep knowledge of agency unit economics and market forces.
- Logical Thinking – analyze effectiveness data and lead practical findings
- Operations excellency – build ability to scale and productive methods.
- Participant Shape – engage productively with internal teams, vendors, and authorities
- Creative invention Onboarding – difficulty status quo and advocate new models for agent growth.
Application Due Date
- Tuesday 26th Aug, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online