Front desk officer at a Leading Craftsmanship and Leather Care Organisation - TeamAce Limited in Lekki, Lagos

Position Overview

As the Front desk officer, you will be the first point of reach out for visitors and customers, offering a warm greet and making sure all front-desk processes run smoothly. You will manage calls, oversee assignments, and assist managerial duty while preserving the corporate identity’s premium quality service guidelines.

Duties

• Welcome and participate to customers and visitors in a specialist manner.
• Response and direct phone calls, emails, and in-person questions.
• Timetable and oversee assignments, appointments, and meeting structured.
• Preserve an structured reception zone and ensure a positive customer expertise

Qualifications

• OND / Higher national diploma / Bsc in any relevant field.
• At least 2 years’ expertise as a front desk officer or in a similar front-desk position, ideally in in-store, premium experience goods, or craftsmanship-associated industries.
• Clear articulation and people skills.
• Competence in Ms office tools and basic managerial resources.