Customer relationship officer at NEAT Microcredit (13 Openings) in Nigeria

Position Goal

The preferred applicants will be in charge of building and preserving solid connections with customers, making sure their financial needs are fulfilled while supporting to the growth and success of the company.

Primary duties

• Accomplish loan disbursement targets and meet sales targets.
• Obtain new clients who meet the organization’s rules and guidelines.
• Ensure a collection rate of a minimum of 90% from clients.
• Carry out financial evaluations to comprehend customers’ needs and risk tolerance.
• Offer investment guidance and endorse appropriate banking goods.
• Ensure adherence with banking rules and corporate rules.
• Keep precise and current customer records and engagements.

Essential skills:

• Basic technological competencies.
• Demonstrated expertise in sales and client engagement management.
• Clear articulation and people skills.
• Comprehension of financial goods and solutions.
• Capability to operate jointly and adjust to a fast-paced environment.