Chief of operations at a Forward-Thinking Digital Lending Company - UnoCasa Limited in Lagos

Job Description

The organization is on a growth trajectory and looks for a agile COO to head operations excellency, scale methods, and lead strategic programs in a dynamic financial technology environment.
The COO will be accountable for managing the organization’s ongoing processes, making sure smooth implementation of business plans, and pushing process effectiveness.
This position requires a robust leader with a established history in financial technology or digital lending, business scaling, legal adherence, and cross-operational executive guidance.

Business Executive guidance: Supervise day-to-day activities across all business processes, which includes credit risk mitigation strategy, customer experience, product dispatch, and tech consolidation.
Plan implementation: Convert the organization’s strategic aspiration into implementable business strategies with measurable KPIs.
Process Optimization: Formulate, execute, and track productive business operational structures, methods, and industry standards that match with growth targets.
Risk & Adherence: Guarantee alignment to compliance obligations, information security legal provisions, and standardized best practices for lending and financial solutions.
Tech & Creative invention: Work alongside the CTO/Cross-functional team to enhance lending channels, enhance automatic control, and improve customer experience.
Team lead: Train and formulate department heads; promote a high-effectiveness, outcomes-driven culture.
Financial Stewardship: Collaborate with the CFO to oversee financial plans, enhance cost systems, and ensure business profit margin.
Stakeholder engagement: Preserve solid connections with investors, authorities, vendors, and key associates.

Bsc in Business Management, Finance, Economics, or a relevant field (Master of business administration preferred).
At least 10 years’ expertise in financial solutions, with a minimum of 5 years in a executive team position within financial technology, digital lending, or banking.
Solid understanding of credit risk mitigation strategy, digital lending channels, and loan project sample management.
Verified ability to scale processes in a high-growth, technology-driven environment.
Outstanding executive guidance, team lead, and strategic judgment competencies.
Deep knowledge of business intelligence, KPIs, and business indicators.
Expertise coordinating adherence with CBN rules (or applicable local financial compliance-related body) will be an added advantage.