Customer Expertise Organizer - Entry-level trainee at Pawnshop By Bluradish in Lekki, Lagos (Applicants must reside within Lekki and environs)

Explanation

As part of our dedication to superiority, we are looking for a polished and driven Customer Expertise Organizer to join our team as a entry-level trainee.

Position Overview

The Customer Expertise Organizer will be the first point of reach out for our esteemed customers, making sure that every engagement reflects our premium experience corporate identity guidelines. The preferred candidate must be a professionally delivered, communicate effectively lady with outstanding people skills, a robust sense of competence, and the capability to oversee customer connections productively.

Primary duties

• Greet and participate to customers, offering a warm and specialist premium experience corporate identity expertise.
• Help customers with questions, assignments, and follow-ups, making sure smooth service dispatch.
• Organize with various departments to guarantee customer needs are fulfilled promptly.
• Preserve an revised record of customer engagements and service response.
• Assist the implementation of customer interaction initiatives, events, and commitment programs.
• Manage private customer information with discretion and honesty and reliability.
• Uphold the graphics and service guidelines of the corporate identity in all customer-facing initiatives.

Qualifications

• At least a Bsc in any discipline.
• Gender: Female (due to corporate identity depiction qualifications).
• Site: Must reside within Lekki or its environs.
• Outstanding verbal and professional writing competencies.
• Robust people skills and a service-oriented mentality.
• Well-groomed and professional in appearance, with a high sense of style and competence.
• Task juggling skill and work in a dynamic environment.
• Committed to premium experience brands and supplying premium customer experiences.
• Must be accessible to resume at once.

Perks

• Remuneration: N100,000 - N170,000 every month. 
• Practical development in premium experience customer support and connection management.
• Advancement avenues inside the premium experience corporate identity industry.
• Exposure to high-profile customer base and premium service guidelines.