Regional Agency Service officer at Airtel Nigeria in Lagos, Nigeria

Role summary

The position holder will hire, assist, and oversee regional aggregators, advocate POS management and allocation in the allocated region and oversee other Smartcash and Airtel Money Agency Businesses in the region. The position is also in charge of the orientation and development of aggregators/aggregator agents.

Duties

• To attain the income target inside the state/zone 
• POS Management 
• Channel brand identity and visibility 
• Allocation Structure 
• Industry Consciousness/Contest Intelligence 
• To guarantee Aggregators promptly make capital accessible to all Agents under their network, and ensure zero float balance of all Agents 
• Lead at least 15 financial record counts per Agent daily 
• Constantly recognize avenues for rising the quality Aggregator base inside the region 
• Take full custody of all POS devices allocated to the region 
• In charge of allocating POS devices to aggregators based on certifying evaluation benchmarks 
• In charge of coordinating all POS devices in the region 
• Organize POS allocation, retrieval and other assist concerns as might be necessary. 
• Organize the repairs of faulty POS devices in the region, operating with the state EUS team. 
• Ensure suitable and efficient outlet brand identity is carried out in line with the “Picture of success (PICOS)” inside the region 
• Recognize visibility avenues for the Smartcash corporate identity inside the region 
• Efficient management of POSM Materials inventory in various regional state warehouses to avoid loss, wastage, and obsolete materials in territory. 
• Educate aggregators on POSM deploying to agents in line with “Picture of success”.
• To hire suitable number of Aggregators in line with the specified allocation framework of each state in the region. 
• Ensure each aggregator hires at least 500 agents to lead the business 
• Recognize and leverage on the allocation avenues in the region. 
• Lead market penetration in the various state of the region 
• To productively documentation attractive initiatives in the various states in the region and execute adequate counter programs. 
• Track on-going programs in Market 
• To at once handle or report to higher support tier any unusual rival activity and sale assist that may be a threat to the effectiveness of the business

Expertise:

• Expertise in the Financial technology Space would be a plus.
• 3years of business-related/ business leadership background and 1 – 2 years of related experience in POS Management
• Team lead expertise 
• Computer literacy 
• Sales expertise 
• Product/ Service development  & management
• People skills 
• Client onboarding.