Front desk officer / Office administrator at IT Horizons Limited in Lagos

Position Overview

• As a front desk officer, you will be the first point of reach out for visitors, customers, and employees.
• Your position is vital in making sure the smooth running of the workspace by offering crucial managerial assist across the company.
• You will manage a range of duty, ranging from greeting and welcoming guests to coordinating phone calls, correspondence, and managerial data evaluation.
• Your position is key in coordinating a specialist and productive environment for both customers and employees.

Primary duties

• Act as the first point of reach out for customers, guests, and visitors, making sure a positive and industry experience.
• Guide guests to the suitable departments or individuals.
• Response and direct phone calls accordingly, making sure all calls are managed productively.
• Address general questions and emails and redirect them to the applicable staff as necessary.
• Offer general managerial assist to employees and management as necessary.
• Help in planning assignments and coordinating calendars.
• Organize within and outside the organization communications, which includes circulating correspondence and workspace mail.
• Execute managerial data evaluation to assist strategic judgment and status updates methods.
• Ensure the reception space is well-organized and always welcoming.
• Preserve the visitor logbook and keep precise records of incoming and outgoing visitors.
• Accept, organize, and dispatch bundles, letters, and supplies to the suitable departments.
• Ensure outgoing correspondence and parcels are sent out promptly.
• Help with managerial data-based evaluation, arranging and preserving records and files.
• Execute general workspace duty which includes submitting, photocopying, and record management.
• Offer assistance to various departments as necessary, helping in arranging sessions or events and getting ready necessary documents.
• Assist with other workspace-associated duty as needed, making sure the office runs smoothly.
• You will be necessary to arrive a minimum of 30 minutes before consistent business hours to guarantee the workspace is readied for the day and to close the workspace an hour after business hours to complete any pending duty and ensure a smooth transition at the end of each workday.

Qualifications

Applicants should have a Bsc, an Master of business administration with 3 - 5 years of expertise.