Processes & eCommerce Officer at Lopterra Services Limited in Ikeja, Lagos

Position Overview

The preferred candidate will become an integral part of their devoted team, to support to the growth and success of their store. The Process and Ecommerce officer will be accountable for managing the full scope of organizational processes, making sure a lean process is preserved, interacting with possibility clients, and changing these directs into sales. This position requires clear articulation competencies, a robust digital profile, and a enthusiasm for eCommerce.

Duties

• Produce and execute the plan for sales, which includes cross-sell and Up-sell of all goods and solutions, in house and online to ongoing and possibility clients
• Oversee clients fulfillment, through right product dispatch, on-time dispatch, in right quantity, to right site, with attractive and cost saving dispatch through 3PL to clients
• Produce programs and new business creative thoughts and programs that would boost sales
• In charge of the business stock & replenishment management (online & offline)
• Sustains online presence with high points on digital promotion
• Check in on outstanding payments & finalized financial record
• Coordinate with other business development team member on client orders interfacing between customer & organisation
• Possess service understanding to productively offer guidance to clients on what corporate identity will match their needs
• Preserve an outstanding client support and specialist connection between the company, current and possibility clients
• Overseas the full scope of organizational processes, making sure a lean process is preserved
• Goods R & D
• Sharing information new product progress updates to potential & current clients.
• Formulate and oversee financial plans, regulate expenses, and expenditures
• Organize and convey for executive review, routine, on a weekly basis and every month sales, and initiatives documentation in line with the organization sales goal.
• And other duty as allocated by the management.

Role expectations

• Higher national diploma/ Bachelor's degree Academic qualification ideally in Business Management, Promotion, or a relevant field.
• A minimum of 1 year of expertise in e-commerce, sales, processes, or a relevant field.
• Competence in using e-commerce channels, stock management operational structures, and digital promotion platforms.
• Expertise in producing and executing sales plans, A robust lead to attain revenue goals and business targets.
• Comprehension of order fulfillment methods, client support and issue resolution
• Expertise operating with third-party logistics (3PL) vendors to guarantee cost-efficient and productive dispatch.
• Creative mentality to produce new business creative thoughts and plans
• Capability to check in on outstanding payments and bargain financial record productively.
• Competence in getting ready and sharing information sales documentation (routine, on a weekly basis, every month) for executive review.
• Capability to supply duty with minimal oversight, openness to learning and capability to demonstrate leadership.
• Meticulousness to guarantee precision and quality in every facet of the business.