Front office Front desk officer at Roperb Dental Clinic in Lagos
Organization:
- Roperb Dental Clinic
Job Location:
- Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Role summary
We are at present seeking a Front office Front desk officer who will be the face and voice of the clinic — welcoming patients, coordinating assignments, and making sure smooth daily processes at the front desk.
Primary duties
- Welcome patients warmly and competently upon arrival
- Oversee assignment planning, confirmations, and follow-ups
- Manage incoming phone calls, WhatsApp messages, and emails productively
- Register new patients and modify current records precisely
- Process payments and problem receipts
- Offer details on solutions, pricing, and treatment strategies
- Ensure the reception space is well-organized, calm, and structured
- Organize with dental assistants and doctors to oversee patient flow
- Manage walk-ins, questions, and minor service issues with courtesy and care
Qualifications
- At least OND / Higher national diploma / Bachelor's degree in any applicable field
- A minimum of 1–2 years of expertise in a front office or client support position (healthcare expertise will be an added advantage)
- Clear expression and people skills
- Technology-savvy — cozy using planning software, Microsoft suite, WhatsApp Business, etc.
- Structured, initiative-driven, and capable to manage multiple duties in stress
- Polite, specialist, and patient-friendly demeanor
- Adaptable and accessible to operate weekends if necessary
- Must reside around Chevron/Ajah Axis for easy travel to operate.
Application Due Date
- Thursday 21st Aug, 2025
Steps To Apply
Suitable applicants should send their Resume and a short cover letter to: hello@roperbdentalclinic.com using "Application - Front office Front desk officer" as the subject of the email