Telesales Officer at Reliance Health in Remote

Role summary

We're looking for a driven and outcomes-oriented Telesales Officer who will play a main responsibility in supporting sales of our creative Health coverage product. Your duties will comprise of lead generation, certifying directs, teaching possibility clients on product perks, and closing agreements.

Duties 

• Carry out outgoing calls routine to allocated directs, certify potential opportunities using predefined evaluation benchmarks, and timetable follow-ups to preserve regular relation.
• Transparently convey the value of our health coverage strategies, clarifying perks which includes hospital coverage, wellness bundles, and affordability in simple, relatable terms.
• Comprehend each potential opportunity’s health coverage needs and pain points, and endorse the most appropriate strategy that deals with their specific circumstance.
• Mentor directs through the full scope of registration process, from first call to account activation, making sure a smooth client journey.
• Record every client engagement and modify CRM operational structures in real time to guarantee precise tracking of pipeline advancement.
• Re-activate directs who previously showed interest but didn’t transform, using personalized messages based on past conversations.
• Collaborate with promotion to offer input on head quality, marketing performance, and client objections to assist enhance communication tone.
• Stay informed on HMO strategy modifications, rival offerings, and governance policies in order to handle client objections with trust.

Qualifications

• At least 2 years of expertise in telesales or a similar sales position. 
• Established history of exceeding revenue goals. 
• Clear articulation and people skills, with the capability to establish trust with clients over the phone. 
• Robust visual communication and bargaining ability. 
• Deep comprehension of the hurdles faced by small businesses (a plus). 
• Competence in CRM software and sales resources (a plus) 
• A enthusiasm for tech and a robust want to learn about new initiatives. 
• Self-driven, outcomes-oriented, and capable to operate independently. 
• Outstanding schedule control and planning abilities.