I.T Officer at Khenpro Global Services in Mainland, Lagos
Organization:
- Khenpro Global Services
Job Location:
- Mainland, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
We are looking for an creative and outcomes-driven Information Tech Officer to supportour IT strategic planning and operations. The preferred candidate will play a main responsibility in aligning tech with our business targets, optimizing process effectiveness, optimizing customer experience, and assisting in-store/QSR tech channels which includes POS operational structures, Enterprise platform planning, e-commerce consolidation, and digital ordering channels.
Duties
- Formulate and execute IT plans in sync with the company’s business targets.
- Assist the management and optimization of enterprise operational structures (POS, Enterprise platform planning, stock, CRM).
- Supervise Technology infrastructure, networks, and data guard across all outlets and headquarters.
- Ensure smooth unification of e-commerce, mobile applications, and third-party dispatch channels.
- Offer IT assistance and initiatives for retail processes (e.g., digital menus, kiosks).
- Oversee vendor connections and bargain performance threshold agreements (SLAs).
- Head IT projects which includes new system deployments, upgrades, and migrations.
- Establish and ensure adherence to IT compliance, rules, and industry standards.
- Track IT financial plans and ensure cost-efficient tech investments.
- Interpret data to recognize practices and assist business intelligence programs.
Qualifications
- Bsc in Computer Science, Information Tech, or relevant field.
- Specialist qualifications are a desirable asset.
- At least 4 – 6 years of progressive IT expertise.
- Expertise in QSR, In-store, or Sweets industry is highly preferred.
- Deep knowledge of POS operational structures, Enterprise resource planning software (e.g., Odoo, SAP, Oracle), and in-store data analysis.
- Verified ability to head cross-operational teams and oversee various IT projects.
- Outstanding issue resolution, information exchange, and vendor leadership abilities.
- Understanding with cybersecurity procedures and data confidentiality adherence (e.g., GDPR, NDPR).
Wanted Traits:
- Technology-savvy with a profitable company strategic insight
- Service-oriented with a enthusiasm for creative invention
- Initiative-driven and results-driven
- Effective guidance and team management capabilities
- Capability to operate in a dynamic and fast-paced environment.
Application Due Date
- Tuesday 19th Aug, 2025
Steps To Apply
Suitable applicants should send their Resume and cover letter to: hr@khenpro.com using “IT Officer – QSR / In-store” as the subject of the mail.