Hotel Front desk officer at a Vibrant Hospitality Destination - Kiyix Recruitment Hub in Magodo, Lagos

Overview

We are at present looking for a well-structured, friendly, and specialist Hotel Front desk officer to be the first point of reach out for our guests.

Primary duties

• Welcome and receive visitors warmly upon arrival.
• Check guests in and out productively using our booking arrangement system.
• Response phone calls, address questions, and oversee booking arrangements.
• Offer precise information about hotel solutions, facilities, and local attractions.
• Manage visitor service issues or concerns promptly and competently.
• Preserve a tidy and welcoming front office zone.
• Process payments and problem receipts/bills.

Qualifications

• At least OND or equivalent certification with 1 - 2 years work expertise.
• Previous expertise in a hospitality or client support position is a plus.
• Clear articulation and people skills.
• Good corporate and handling multiple responsibilities abilities.
• Competence in MS Workspace; expertise in hotel booking arrangement software will be an added advantage.
• Friendly, courteous, and capable to remain calm under pressure.
• Must be committed to work on changes, which includes weekends and holidays.

Perks

• Attractive remuneration
• Development and development potentials
• Friendly and helpful work environment.