Telesales Officer at Simba Group Nigeria Limited in Ogba, Lagos

Position Overview

We are looking for a initiative-driven and persuasive Telesales Officer to lead phone-based sales by responding to client questions and commencing reach out with potential customers. A key requirement for this position is the capability to fluently speak a minimum of two key Nigerian languages (e.g., Yoruba, Igbo, Hausa, etc.) to productively liaise with a multifaceted clientele.

Primary duties

• Make outgoing calls to possibility clients and manage incoming questions competently.
• Show, advance, and sell goods/solutions over the phone.
• Build and preserve client connections to motivate repeat business.
• Recognize client needs and offer suitable product strategic guidance.
• Meet or exceed routine/on a weekly basis/every month revenue goals.
• Precisely modify and oversee client records in the CRM system.
• Manage client objections and service issues with patience and competence.
• Documentation response from clients and suggest enhancements to sales plan.

Qualifications

• At least SSCE / OND; a academic qualification is a plus.
• Demonstrated expertise in telesales or any client-facing sales position.
• Fluency in a minimum of two (2) key Nigerian languages is compulsory.
• Outstanding spoken communication and people skills.
• Robust persuasion and bargaining skills.
• Cozy operating with revenue goals and under pressure.
• Basic computer literacy (MS Workspace, CRM operational structures, etc.)