Restaurant operations manager at Toasties Limited in Ikoyi, Lagos

Team Management:

• Head, educate, and inspire group members, nurturing a cooperative and top-performing culture.
• Produce and oversee employees plans to guarantee most effective coverage across changes.
• Carry out effectiveness assessments, recognize development needs, and assistants development.
• Manage change briefings, dispute settlement, and corrective measures competently.

Customer experience:

• Ensure every client receives friendly, specialist, and prompt service.
• Address service issues or response promptly, turning negative experiences into positive ones.
• Track client fulfillment indicators and lead enhancements.

Credentials

Interested applicants should have an Higher national diploma / Bachelor's degree Academic qualification with 3 years work expertise.