Office administrator at Reliance Health in Port Harcourt, Rivers

Job Description

The Office assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful applicant will be friendly, compelling, and supportive with clear expression competencies.
Timetable customers and patients for assignments, health education sessions and in-field events while presenting politeness, courtesy, and competence.
Triage patients in need of medical support and warn medical employees
Arrange transportation as needed by the medical and non-medical team.
Use digital infrastructure to precisely, record, locate, modify, and access records which comprises patient data, requests, bills and inventory keeping etc
Accept and address standard procedure and immediate requests for support from and for patients, families, employees, and others through tickets, phone, SMS, social platforms, and emails 
Preserve key corporate documents in soft and hard copies immaculately in compliance with submitting operational structures  
Show efficient telephone and email information exchange methods/protocol
Record and bill clients as relevant and check in on payments and oversee small expense fund records transparently
Securely and privately collect, retrieve and distribute patient records and enter data for medical or managerial status updates

Applicants should have a Bachelor's degree/Higher national diploma in a relevant field
Similar expertise in a position connected with front office work, client support and managerial competencies especially in a healthcare site will be an added advantage
Computer competencies and capability to navigate Office productivity software resources which includes Word, Excel and Outlook
Outstanding issue resolution, dispute settlement, and client support competencies 
Outstanding verbal and professional writing competencies
Highly structured, meticulous, self-directed, and objective-driven
Expertise with financial recordkeeping and basic accounting methods will be an added advantage.
Cozy operating 8am-8pm change on week days and on weekends when on change.