Administrator & Service officer at Coinbox Limited in Gbagada, Lagos

Position Overview

The Administrator & Service officer will oversee managerial, Human resources, finance, and client assistance initiatives to guarantee smooth organizational processes. They will organize vendor connections, employee welfare, logistics, and client engagements.

Primary duties

• Manage workspace management, Human resources synchronization, and wage processing assist.
• Preserve vendor, supplier, and commute service agreements.
• Offer frontline assist for user/client queries.
• Track employee adherence, presence, and welfare.
• Oversee logistics for events, sessions, and activations.
• Prepare internal information exchange notices, rules, and declarations.
• Assist hiring process by planning interviews and preserving applicant records.
• Ensure data precision in Human resources and finance operational structures.
• Track client queries to recognize recurring concerns for escalation.
• Offer orientation assist for new employees (recordkeeping, onboarding).
• Keep documentation of adherence qualifications and compliance-related filings.

Credentials & Qualifications

• Higher national diploma/Bachelor's degree academic qualification in Business Management, Public Management, Personnel Management, or relevant field.
• 3 – 5 years of expertise in administrator, Human resources, or client assistance positions.
• Robust corporate and handling multiple responsibilities competencies.
• Understanding with new venture environment will be an added advantage.
• Expertise with wage processing, Human resources adherence, and vendor management.
• Effective communication and people skills.
• Understanding with ticketing/client assistance operational structures will be an added advantage.