Client service manager at FCSL Asset Management Company in Ikoyi, Lagos

Obligations and Duties

• Preserving a in-depth understanding of organisation goods and solutions.
• Building and preserving solid connections with potential and current customers.
• Conducting analysis and pursuing new commercial opportunities.
• Recognizing customers’ needs and qualifications and proposing appropriate initiatives.
• Offering customers with complete product/service discussions and leading their strategic judgment process.
• Revenue optimization and cross-closing sales goods/solutions to customers.
• Addressing service issues and concerns productively and promptly.
• Lead generation for new customers
• Making sure customer satisfaction
• Conceptualizing and executing promotion plans to grow the clientele.
• Build long-term connections with customers and clients.
• Produce plans and collaborate with customers to boost their corporate identity.
• Support advancement and preserve a positive organisation image