Driver Expertise Manager at Max Drive in Lagos
Organization:
- Max Drive
Job Location:
- Lagos
Employment Type:
- Full-time
Date Posted:
Job Description
Position Overview:
- We are seeking a Driver Expertise Manager who will strategically supervise every facet of our Driver Welfare and Driver Processes team.
- You will be a strategic thinker with robust corporate and analytical abilities.
- You will possess robust analysis expertise, an logical mind and outstanding public speaking.
- You will be highly logical, a self-starter, outcomes-oriented and capable to thrive in an entrepreneurial and dynamic environment.
- This is a full time, permanent and long-term role status updates to the GM Driver Processes equipped with MAX’s top management.
What You’ll Do
- Ensure business adoption of all plans that assist most effective Driver welfare management
- Ensure business adoption of all plans that assist Site Process management
- Enhance External Customer experience through targeted workflow optimization that ensures champions welfare are priority
- Verify that every Information Tech put in place by MAX are optimally used for real time site modify for all champions with on a weekly basis/every month documentation done
- Build the Driver Setup Company to productively assist the rollout of 20,000 Champions
- Ensure our driver orientation confirmation methods is top notch and meet international guidelines
- Produce Key Effectiveness index across all teams
- Ensure Hiring process qualifications attracts best Testers, Trainers, Records entry, Welfare Evaluator, Site Ops Evaluator, Client support Agent, Confirmation Officers
- Produce initiative-driven and reactive initiatives to champions service issues
- Ensure proper analysis is done to enable us bargain and ensure we possess the best service offerings from Coverage companies to offer Family HMO for drivers across the operational base
- Ensure standard response procedures are put in place around crisis-related concerns and turnaround time across all MAX sites must be benchmarked at most effective recognized benchmark
- In charge of ongoing status reports and assessments of government regulations and pushing rules and produce rules that ensures champions are conforming
- Ensure laid down methods/requirements are was aligned with in advocate selection by the Academy
- Supervise business cost of the department making sure cost is within authorized financial plan
- Co-ordination of champions to guarantee prompt pickup during activations
- Ensure proper document management of staff, expenditures
- Produce plans that ensures we possess in place a world class client support team.
What You’ll Need
- Academic qualification in Logistics, Accounting or relevant field
- 5+ years’ logistics or general transportation expertise
- 5+ years in processes executive guidance, strategic organizing, product development, and management advising in a dynamic worldwide company
- Strong insight of tech, product management, and adjustment management
- Strong insight of promotion, sales, finance and processes
- High levels of energy and lead, readiness to operate hard
- Expertise in Mobility/Financial technology/Gig-economy/eCommerce
- Clear articulation and people skills
- Robust organizing, synchronization and planning abilities
- Outstanding analysis and logical abilities
- Robust Project and Programme leadership abilities
- Worldwide leader and thinker with the capability to make quick strategic decisions
- Highly energetic, self-driven & initiative-driven.
Application Due Date
- Tuesday 30th Sep, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online