Chief of Sales at Kloverharris Limited in Victoria Island, Lagos

Duties Sales Income:

Lead and optimize sales effectiveness to repeatedly accomplish the entire sales goal set by the organization while making sure business honesty and reliability and supervising every month profitably. Formulate programs to grow boutique sales.

Client loyalty:

• Execute retention plans to guarantee POLO can proceed to possess jointly advantageous connections with target clients.
• Oversee the accomplishment to business targets, by utilizing a top customer’s base.
• Establish, preserve and check in on ongoing customers and prospective customer’s connections.

New Customer conversion:

• Formulate and lead purchase plans for POLO corporate identity, with a key concentration development digital promotional initiatives and initiatives.
• Improve POLO service proposition across all outlets to lead boosted client fulfillment and corporate identity support.
• Constantly enhance our proposition for new clients, in particular considering expanding the range of solutions these clients currently gain entry to.

Customer Data governance:

Capture meaningful clients data in order to developing rapport to personalize future customers development avenues. Build and preserve a strong base project sample.

Client support Management:

• Show sales executive guidance by playing an active position in the organization client relation with all customers, making sure the highest level of client support is offered.
• Make sure that every client response is put into a documentation and send on a weekly basis to the chief executive.
• Formulate a customer order form.

Rivals Initiatives:

Recognize or rivals and analyzing their plans to decide their power and weaknesses relative to our own goods and solutions.

Results tracking:

• On a weekly basis evaluate business development team effectiveness and check on disparity in effectiveness and pursue causes and implementable steps to close the differences and also offer them response, motivate and stimulate them to even greater accomplishments.
• Collaborate with the Human resources Manager in establishing guidelines for appraising effectiveness.
• Motivate and track sales delegates in other stores on business promotion & sales initiatives.
• Make sure that a learning culture is built across the organization, that service understanding and position play is executed across boutiques once a week.

Competencies and Credentials

• Bsc in any discipline (applicants with international degrees are inspired to submit application)
• Ideally 15 years’ work expertise in sales with 5 - 7 years in executive level.
• Ongoing expertise in monitor practices and contest in the marketplace.
• Capability to convey productively with customers and team (both spoken communication and documented).
• Numerate with capability to comprehend and evaluate sales effectiveness.
• Top, training and mentoring of high executing sales teams.
• In-store leadership background preferably within a premium experience environment.
• Jewelry or timepiece service understanding.
• Improved closing sales competencies and bargaining ability.
• Established history of sales accomplishments.
• Documented performance of uplifting and inspiring teams.
• Masters’ academic qualification in any discipline is a plus.
• Past expertise operating in financial funding banking, assets management, affluent/private banking, premium experience property.
• Expertise in trading with High-Net-Worth Individuals (HNIs) and Ultra High Net Worth Individuals (Ultra HNIs).
• Established history of transacting in high volumes and closing high-value portfolios and agreements.