Ticketing Booking arrangement Officer at Aeroport Travels and Tours Limited in Allen Avenue - Ikeja, Lagos

Role summary

The Ticketing Booking arrangement Officer is in charge of coordinating every facet of commute appointments, which includes flight and hotel booking arrangements, ticket issuance, travel wrapping client engagement management and business development. This position make sure that all commute structured are productively managed in line with organisation rules and industry rules, while providing outstanding client support.

Duties

• Schedule and problem flight tickets using GDS channels (e.g., Amadeus, Sabre).
• Manage modifications, cancellations, and reimbursements with precision and effectiveness.
• Offer specialist commute and travel guidance and bundle on routes, fares, and commute qualifications.
• Coordinate with airlines, visa agents, and other commute vendors to guarantee smooth service dispatch.
• Preserve precise commute records, organize itineraries, and produce documentation as needed.
• Ensure high levels of client fulfillment through specialist service and initiative-driven assist.
• Process visa applications and travel bundles with solid understanding of multi-country visa standardized processes.
• Design and supply memorable commute experiences tailored to customer needs.
• Build and oversee robust customer connections to lead client retention.

Qualifications

• At least 3+ years’ expertise in booking arrangements, ticketing and business development.
• At least OND certification.
• Competence in GDS channels (Amadeus, Sabre, etc.).
• Clear articulation competencies and focused awareness to description.
• Robust client support competencies and business development.
• Female recommended for gender balance
• Aged between 25 – 30 years.
• Required location Ikeja or its environs.