Front desk officer / Front office Staff at Vima Hospital - Syx-Brij Nigeria Limited in Ikorodu, Lagos

Job Description

As the Receptionist at Vima Hospital, you will be critical in making sure a positive expertise for our patients and visitors.
You will oversee the front office processes, manage questions, and offer managerial assist to various departments.
Your position is vital in preserving the smooth flow of our hospital’s routine initiatives and upholding our reputation for exceptional client support.

Welcome and greet patients and visitors with a warm and specialist demeanour.
Oversee the reception zone, making sure it is always tidy and professional in appearance.
Response and direct phone calls, offering precise information and support.
Timetable and verify patient assignments, making sure productive use of clinic time.
Manage patient registrations, making sure precise entry of patient information.
Address patient and visitor questions, dealing with matters and offering information about hospital solutions.
Organize with medical employees and other departments to coordinate smooth patient flow.
Preserve patient secrecy and adhere with hospital rules and rules.
Execute managerial obligations which includes submitting, photocopying, and records entry as necessary.

Demonstrated expertise as a Receptionist, Front desk officer, or similar position.
Outstanding interpersonal and verbal abilities.
Skilled in Ms office tools (Word, Excel, Outlook).
Robust corporate and handling multiple responsibilities abilities.
Client support-oriented with a friendly and specialist demeanour.
Capability to manage sensitive information with discretion.
Secondary school certificate or equivalent; additional credentials onsite management are a plus.

Attractive remuneration and employee perks, which includes health coverage, retirement strategize and vacation time.
Avenue to operate in a helpful and cooperative environment.
Career advancement and advancement avenues.
Personal-professional balance with adaptable operating hours.