Change Manager at Lekki Freeport Terminal in Ibeju Lekki, Lagos

Explanation

Lekki Freeport Terminal, the first automated Container Terminal in Nigeria, is seeking a Change Manager to join our growing processes team. This position is key to making sure the smooth running of terminal processes, preserving safety guidelines, and top teams productively during changes.

Position Objective

This role is in charge of the daily processes in the terminal which comprises the oversight of vessel, yard, gate process and CFS (container freight station) process. The change manager will answer to the Terminal Manager and organize all worried parties in a specialist manner to successfully accomplish the targets and targets established by top level management in addition to to satisfy the anticipation of customers

Key Work tasks

• Oversee, motivate, and direct all implementation team members. Framework duty and targets, establish productive courses of action, set key focuses, arrange information, and productively implement routine duty with factors to high productivity and productive utilization of tools and work asset.
• Implement plans for the organizing department, in line with & supporting to the organization aspiration & plan, inside the borders of business strategy & financial plan. Oversee the routine Container Terminal entire processes according to the accepted operating principles of the business & connections with clients.
• Engage in selection, bargain & completing agreements with suppliers, clients, and governing bodies. Where suitable, be in charge of implementation & servicing & maintenance of performance thresholds as accepted.
• Coordinate closely with shipping lines, agents, trucking companies, customs, port governing bodies, and other statutory governing bodies to guarantee that their qualifications are fulfilled.
• Execute regularly scheduled planned employee evaluation with direct documentation.
• To productively oversee and regulate entire terminal processes productivity at its world class level.
• To efficiently carry out and head Processes sessions of the Team and make sense out of that activity by fixing problems and making sure that all processes challenges are settled to the fulfillment of the port users.
• To operation harmoniously with all the port users/customers which includes the Shipping Lines, Forwarder, Transporter, Customs, NPA and other Governmental agencies, thereby establishing reliable client loyalty base, without necessarily relinquishing even a small percentage of the market distribute to the rival.
• To constantly motivate, assist and harness the full scope of Processes Team towards the targets and targets of the Terminal as echoed in the organization’s Aspiration.
• To sustain strong partnerships/linkages with the business counterparts, at large.
• To systematically educate the full scope of Processes Team with regards to the technical and nontechnical components of their work, expose those high promise Processes Team players to special projects and work out the succession organizing by way of efficient development on the position.
• To make certain that all Terminal initiatives are always executed in a specialist and safe manner.
• To fully regulate and organize the routine distribution of labor and tools, making sure that these qualifications are sufficient to serve the initiatives in all the zones in the Terminal, Also, to properly pay attention to the requirement and servicing & maintenance of all tools and managing gears.
• To routinely observe on-going processes in all zones, to ascertain that established productivity and effectiveness benchmarks are fulfilled and even exceeded, and to start suitable action when guidelines are not met.
• To responsibly ensure protection of sensitive information in some critical zones in the Terminal.
• To closely investigate the Expense management measures making sure that those measures are executed and in line with the authorized financial plan.
• To systematically oversee all documentation needed by the customers by creating such documentation promptly, as necessary by the Port Standardized process.
• To productively organize with all worried with regards to Terminal Process System and Invoicing operational structures, making sure that all data qualifications by Invoicing and Finance are offered by Processes inside the prescribed time.
• Other obligations as allocated.

Critical Success Factors

• Team Building.
• Rigid execution of Processes SOPs.
• Ensure high productivity with safety and with cost effectiveness.
• Head all the sections operating under processes and preserve productive relations with rest of the assisting departments.
• Comprehend the value of status updates and keep modify executive team with all progress updates as per set procedure.
• Organize all change documentation.
• In case of any exceptional circumstance, take the charge and head the team in all aspect.
• In case of system issue, keep modify supporting people and organize system issue documentation before departing the change.

Expertise & Expertise:

• At least 10 years of expertise in container terminal processes environment in executive position.
• Expertise in greenfield or brownfield project execution is a plus.
• Expertise with NAVIS N4 and involvement of its execution is a plus.
• In in-depth understanding of the shipping industry and port business.
• In in-depth understanding of man management, synchronization with stack holder and top the team.
• Requires expertise in all processes of container terminal / port.

Competencies:

• Capability to sustain high level of activity and energy with a business-like approach to routine hurdles.
• Productive discussion and dispute settlement competencies.
• Capability to offer direction, acquire teamwork and support to meet targets.
• Robust lead to supply outcomes
• Sensitive to cultural diversity and expertise in a diverse environment, in regard to employees, local governing bodies and other participants.
• Capability to operate under pressure environment with constant adjustment of key focuses.
• Effective communication competencies with the capability to convey outside and across the company.
• Capability to convey in English (Speaking/Reading).
• Capability to operate on weekends, night, holidays and for long period of time.

Key Skills:

• Evaluation: Locating or extracting applicable information that is critical to issue resolution.
• Mentoring: Leading and inspiring others in optimizing position effectiveness.
• Dispute Management: Coordinating troubleshooting while preserving operating connections.
• Decisiveness: Analyzing information or conditions, assuming the risks, and making judgements.
• Honesty and reliability: Conforming to a code of guidelines or values.
• Executive guidance: Envisioning corporate superiority and inspiring others to strive to that state.
• Organizing: Strategizing for both the short and the long term.