IT Deputy manager at Efezi Southsea Nigeria Limited in Ikeja, Lagos

Role summary

The position of an IT Deputy manager is to assist the Information technology manager/Chief of IT in monitoring the organizing, execution, and servicing & maintenance of an company’s tech operational structures. The role bridges the disparity between technical teams and management, making sure smooth IT processes.

Team Oversight:

• Help in coordinating IT employees, allocating duty, and supervising effectiveness.
• Offer technical direction and development to entry-level IT team members.
• Guarantee alignment to IT rules and standardized processes.

System Management:

• Supervise installation, setup, and status reports of hardware/software.
• Oversee servers, databases, firewalls, and guard operational structures.
• Ensure backups, disaster recovery strategies, and system guard are in place.

IT Plan & Organizing:

• Help in conceptualizing and executing IT rules, standardized processes, and industry standards.
• Endorse tech upgrades or enhancements.
• Assist IT projects (new software, system migrations, or structure upgrades).

User Assist & Development

Offer second-level assist for sophisticated IT concerns. Assist educate employees on IT support, software, and cybersecurity consciousness.

Vendor & Resource control:

• Help in coordinating connections with IT vendors and service vendors.
• Track IT stock (computers, accessories, permits, etc.).
• Assist procurement of new tech within financial plan.

Supervising & Status updates:

• Track IT effectiveness and answer to the Information technology manager.
• Record incidents, upgrades, and system modifications.
• Track guard threats and guarantee adherence with corporate rules.