Fraud & General Investigative Officer at First Bank of Nigeria Limited (FirstBank) in Lagos

Obligations & Duties

• Investigates broad spectrum of concerns concerning client service issues on service improvement, reported cases of misdirected capital or client anticipated capital yet to be credited to client accounts, concerns concerning service issues lodged by solicitors on representation of Clients.
• Inquiries of service issues elevated by compliance-related bodies which includes CBN, SEC Client Protection Council etc. on representation of clients.
• Investigates broad spectrum of fraud cases which includes cash suppression/ theft, fraudulent withdrawal, transformation/diversion etc.
• Creates investigative documentation for the evaluate of Team supervisor and Department head.
• Helps in prevention of business lapses and system faults that coordinate fraud system issue.
• Investigates employees associated concerns.
• Aids in check in on the recovery from all fraud initiatives.
• Collects data necessary in project setup of compliance-related documentation on fraud cases.
• Help in project setup of documentation on Frauds/Armed Robbery cases for board of directors Audits & Risk Evaluation Board.
• Records and observes attempted fraud incidents, data base for all cases and registers (fraud & general).
• Delivers assist to acquire management authorization for the provisioning of fraud and /or restitution of clients' accounts.
• Arranges statutory returns for CBN/NDIC and other authorities for Team supervisor, Fraud & General investigative's evaluate.
•  Reduce cases of referred investigative answer to Team supervisor Fraud & General Investigative for correction and authorization.
•  Delivers precise, finalize and prompt fraud documentation rendition to all levels of Management.
• Sustains the Guard of all Information entrusted to us in the course of responsibility.
• Participates to concerns bank-wide logged against Fraud & General Investigative on CA-Support center, BPMS, CRM, Surface Mails etc.
• Accomplish zero case of service service issues from external or internal participants.
• Summary of fraud and general investigative within authorized timelines.

Qualifications Education:

At least Education: First Academic qualification ideally in a Commercial discipline, Higher degrees/A member of a professional body (which includes ACA, ACIB, ACCA, CFE, CIA).

Expertise:

Least experience – 6 years in General banking and Audit.