Support Chief operator, Customer Connection & Growth at Procept Associates Professional Services Limited (Procept Africa) in Igbobi, Lagos

Position Overview

We are at present hiring to fill the role of Support Chief operator, Customer Connection & Growth. The preferred candidate is anticipated to be a seasoned specialist with a minimum of ten (10) years of entire expertise, which includes at least five (5) years in advising. In this capacity, the role is in charge of pushing customer purchase, retention, and business expansion across target markets, with a robust emphasis on connection management, strategic market positioning, and sales executive guidance. The position will head programs to deepen customer interaction, recognize new commercial opportunities, and supply income increase plans in sync with corporate targets, with a particular concentration on the African market.

Collaboration Development:

Establish and preserve long-term alliances to expand the organization’s footprint and service offerings. Stand for the company at industry events, professional forums, and customer sessions.

Operations excellency:

Ensure efficient use of CRM operational structures, sales data analysis resources, and market intelligence channels. Advance an environment that fosters strong results, responsibility, and customer-centricity.

Credentials

• Bsc in Business Management, Promotion, or relevant field; Master of business administration preferred.
• At least 10 years’ entire industry experience, which includes a minimum of 5 years in advising (ideally inside a elite or mid-tier advisory firm), with proven competence in sales management, pushing business expansion, and top sales teams spanning the African market.
• Innovative outlook with the capability to recognize and capitalize on emerging avenues, foster creativity, and navigate ambiguity and uncertainty inside the African market.
• Strong insight of African business cultures, market forces, and buyer conduct across different regions and industries.
• Clear articulation, bargain, and people skills, with the capability to establish trust and shape primary stakeholders at all levels inside the African market.
• Strategic thinker with robust critical thinking and the capability to convert market findings into implementable sales plans tailored to the African circumstance.
• Outcomes-oriented mentality with a track document of delivering and exceeding revenue goals and targets in the African market.
• Expertise operating in a dynamic, fast-paced environment, with the capability to adjust rapidly to evolving market terms and business key focuses within Africa.
• Competence in CRM operational structures, sales data analysis resources, and other applicable software apps.
• Capability to commute occasionally within Africa as necessary.