Customer service rep / Billing and cash clerk at a Newly Established Dry Cleaning and Laundry Services Company in Lugbe (Police Signboard), Abuja (FCT)

Position Overview

The Client support & Billing and cash clerk will be the first point of reach out for clients, managing questions, processing laundry orders, collecting and recording payments, and making sure a pleasant customer experience.

Primary duties

• Welcome clients and accept laundry items for processing.
• Document client information, laundry description, and problem receipts.
• Manage cash, mobile transfers, and POS financial record.
• Preserve precise records of routine sales and payments.
• Address client questions and settle service issues competently.
• Guarantee promptness information exchange to clients about order status.
• Keep the reception zone tidy and welcoming.

Credentials and Competencies

• Ordinary National Certification (OND)
• 2+ years previous client support or billing and cash clerk expertise in a efficient paced company preferred.
• Robust quantitative competencies and precision in managing payments annd automated departure processing operational structures.
• Outstanding interpersonal and verbal abilities.
• Basic computer expertise for document-keeping.
• Integrity, honesty and reliability, proactiveness and competence.