Business Support at Ace Recruiters Talent Solutions in Lekki, Lagos

Overview of the Position

• The Business Support would offer business and digital assist to the CEO—keeping the business humming while building smart operational structures to produce an outstanding customer expertise behind the scenes.
• The successful applicant will offer managerial, logistical, and light customer-facing duty with grace and discretion. Assist daily management, assist automations solutions, that enhance the customer expertise.
• Your contributions will directly support to how effortlessly and delightfully our customers expertise commute with us. Operation as an Adminstrative assistant, and Operations specialist.

Secrecy & Discretion:

Manage sensitive information and documents with the utmost secrecy and honesty and reliability Help with occasional personal duty as needed to assist the Founder’s personal-professional balance

Shift plan Requirement:

Primary operating hours will be 4am – 1pm U.S. Pacific Standard Time with periodic requirement to operate early and late hours and weekends.

Preferred candidate

• Digitally fluent: Cozy across modern resources and channels; efficient to learn new technology
• Operational structures-minded: You love optimizing methods and removing friction
• Initiative-driven: You expect needs, spot inefficiencies, and proactive action.
• Customer-aware: You keep the customer journey in mind in everything you do
• Innovative + Logical: You can think both visually and systematically
• Structured: You love operational structures, checklists, and making things easier for others.
• Emotionally aware: You comprehend discretion, tone, and premium experience customer support
• Meticulous: You sweat the small stuff and know that quality matters.
• Adaptable: You thrive in a dynamic, continuously adapting environment. No assignment is too small.
• Commute-Savvy (a plus): You don’t need to be a commute agent, but comprehension destinations, trip logistics, and premium experience guidelines is a incentive.

Credentials

• Education: Bsc from a reputable tertiary institution or Higher national diploma from a reputable polytechnic.
• 2+ years in a assist position (adminstrative assistant, organizational processes, project supervisor or similar) with expertise in a new venture Tech or Hospitality Technology environment a plus.
• Exceptional documented and spoken communication competencies
• Robust understanding with resources like Notion, Google Workspace & Ms office tools, Zoom, Slack, Tern/Travefy/Axus (or growth mindset) and understanding with project coordination resources (e.g., Asana, Trello).
• Innovative outlook and a readiness to take on new hurdles with a adaptable, can-do mindset.
• Expertise with automatic control channels (e.g., Zapier, Make/Integromat) and AI resources (ChatGPT, Midjourney, etc.).