Customer service rep at Dews and Petals Limited in Gwarimpa, Abuja (FCT)
Organization:
- Dews and Petals Limited
Job Location:
- Gwarimpa, Abuja (FCT)
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
We're looking for a highly proficient and fashion-advance Customer service rep to join our team! As the face of our organisation, you'll offer exceptional assist to our clients, making sure a smooth shopping expertise and building brand commitment.
Duties
- Address client questions through phone, email, and social platforms
- Manage orders productively
- Offer product information, styling guidance, and trend strategic guidance
- Settle client service issues and concerns promptly
- Work alongside internal teams to settle concerns and enhance customer experience
- Preserve precise records and documentation
- Stay current on goods, campaigns, and organisation programs
Qualifications
- Clear articulation and people skills
- Capability to operate in a dynamic environment
- Robust issue resolution and critical thinking
- Fashion sector awareness (preferred)
- Competence in CRM software and Office productivity software
- Content formation capability is a plus
- The capability to speak and comprehend Yoruba fluently is essential.
Our offerings
- Attractive remuneration
- Avenues for career progression and development
- Cooperative and agile work environment
Application Due Date
- Wednesday 20th Aug, 2025
Steps To Apply
Suitable applicants should send their Resume and a concise Cover Letter to: hr.dewsng@gmail.com using “Customer service rep - Site" as the subject of the email.