Chief, Product and User Analysis at Interswitch Group in Lagos

Job Description

At Interswitch, design is more than beauty therapy — it’s a strategic engine pushing creative invention, growth, and effect across Africa.
As the Chief of Product Analysis, you will head the charge in embedding data-informed strategic judgment into core of our product, promotion, and design procedures.
This position blends User experience analysis, product data analysis, client findings, and strategic shape to shape how we build and evolve our digital goods and experiences.
You will own the analysis aspiration, build a world-class analysis practice, and ensure our teams are equipped with the evidence they need to make bold, client-centered decisions.

Convert sophisticated analysis findings into captivating, practical findings for participants at all levels.
Supply high-effect demonstrations and documentation that lead alignment and strategic judgment.
Promote an environment that fosters narrative creation through data, making sure analysis effects product roadmaps and go-to-market plans.

Establish guidelines, playbooks, and ethical frameworks for analysis across the organization.
Build and oversee a centralized analysis repository and findings hub.
Train and grow the team through organized mentoring, development, and recruiting.
Lead operations excellency in analysis organizing, recordkeeping, and effect tracking.

8+ years of expertise in User experience analysis, product analysis, or findings positions, which includes a minimum of 3 years in a executive guidance role.
Expertise in product-guided entities and operating closely with design, product, and promotion teams.
Robust track document of carrying out and top both creative and analytical analysis.
In-depth understanding in User experience analysis methods, quantitative evaluation, and product data analysis resources (e.g., Mixpanel, Amplitude, Visual precision, Hotjar, etc.)
Skilled in top multi-method analysis programs: interviews, diary studies, surveys, on-site activities, idea running test, etc.
Outstanding verbal and professional writing competencies — capable to shape through findings.
Understanding with modern AI resources for analysis automatic control and synthesis is a robust plus.

Strategic thinker with a prejudice for effect and results.
Assured leader who can motivate, mentor, and formulate a cross-functional team.
Cozy navigating ambiguity and difficulty in dynamic environments.
In-depth empathy for users and a enthusiasm for solving real-world challenges through analysis.