Sales & Customer service representative at Stay & Homely Limited in Maitama, Abuja (FCT)

Position Overview

Are you committed to offering exceptional client support and pushing sales in the agile world of hotel and hospitality? We are seeking a proficient Client support, Promotion, and Sales officer requiring at least 3 years of expertise and applicable teaching credentials to join our team.

Duties

• Oversee client questions, response, and service issues in a specialist and efficient timeframe.
• Formulate and execute promotion plans to draw in new clients and retain current ones.
• Carry out market analysis and rival evaluation to recognize commercial opportunities.
• Setup sales targetto accomplish income targets and enhance occupancy rates.
• Produce and implement advertising marketing and special proposals to grow appointments.
• Preserve a robust online presence through social platforms, website content, and online reservation channels.
• Organize with various departments to guarantee smooth visitor experiences and service dispatch.
• Organize sales documentation, projections, and financial plans to monitor productivity and profit margin.
• Engage in trade shows, events, and relationship building avenues to advance the hotel corporate identity.
• Stay informed on market trends, client preferences, and emerging technical solutions to improve service standard.

Qualifications

• Bsc in hotel management Management, Promotion, Business Management, or relevant field.
• At least 3 years of expertise in client support, promotion, and sales positions in the hotel and service sector.
• Clear expression and people skills to participate with clients and participants productively.
• Established history of pushing sales increase and delivering targets.
• Understanding with CRM operational structures, digital promotion platforms, and online reservation channels.
• Capability to operate independently, juggle duties, and assign priorities to tasks in a dynamic environment.
• Outstanding analytical abilities and a client-focused approach to service dispatch.
• Preference to female candidates.