Operations and facilities Manager at Resource Intermediaries Limited in Lekki, Lagos

Job Description

The Operations and facilities Manager is in charge of the centralized monitoring and business management of various hospitality properties across Lagos.
This position make sure that all facilities under the hospitality chain are optimally preserved, conforming with compliance guidelines, and in sync with the company’s service dispatch requirements.
The role includes coordinating a network of proficient artisans, vendors, and in-field teams to guarantee uninterrupted processes, cost effectiveness, and a regular visitor expertise.

Direct all facility management processes across various hospitality sites, making sure asset honesty and reliability, service uptime, and business continuity.
Oversee and organize a mobile network of proficient artisans (electrical, plumbing, Heating, ventilation, and air conditioning, carpentry, etc.) to supply prompt and premium quality servicing & maintenance assist across all properties.
Execute and track preventive and corrective servicing & maintenance plans to reduce non-operational time and prolong tools lifecycle.
Oversee third-party service vendors and vendor agreements, making sure performance threshold agreements (SLAs), adherence guidelines, and key indicators are repeatedly met.
Organize, track, and oversee facility business financial plans; ensure expense management, financial responsibility, and asset optimization.
Head and assess the effectiveness of in-field facility teams, making sure alignment with corporate KPIs and business benchmarks.
Ensure adherence to compliance to health, safety, and ecological (HSE) rules, building codes, and compliance obligations across all sites.
Execute facility-wide long-term viability and energy effectiveness programs to reduce operating expenses and ecological consequence.
Formulate and preserve crisis preparedness standardized processes, risk risk reduction frameworks, and business continuity strategies.

Bsc in Facility Management, Engineering, Estate Management, or Business Management.
At least 3–5 years of expertise coordinating multi-on-site operations and facilities, ideally inside the hospitality or service sector.
Verified ability to oversee a distributed network of technical staff and service vendors.
Robust financial planning, data evaluation, and capacity planning competencies.
Competence in Office productivity software; practical understanding of CAFM or IWMS channels is a plus.
Exhibited capability to lead business efficiencies, ensure adherence to adherence, and oversee facility-associated risks across various branches.
Outstanding corporate, information exchange, and executive guidance capabilities.