IT & IT assistance at Mitiget Assurance and Technology Services Limited in Ikeja, Lagos
Organization:
- Mitiget Assurance and Technology Services Limited
Job Location:
- Ikeja, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Explanation
- We are seeking a adaptable and adaptable IT & IT assistance to join our team.
- Beyond offering daily IT and relationship building assist, the preferred candidate will support to recordkeeping, analysis, and customer assist initiatives.
- Applicants with additional competencies in graphic design will possess a desirable asset.
- This position is appropriate for a agile individual who is keen to grow, flexible and resilient, and competent of managing both technical and business duty.
Primary duties
- Offer first and second-level IT systems support to employees and customers, dealing with hardware, software, and network concerns.
- Track and diagnose issues network network access, which includes LAN/WAN/Wi-Fi, switches, and routers.
- Help in getting ready system manuals, documentation, and user advisors.
- Carry out basic analysis to assist IT projects, process enhancements, and business programs.
- Offer customer assist, making sure prompt response to questions and successful outcome of system problems.
- Work alongside teams to preserve IT support, system enhancements, and backups.
- Assist the project setup of demonstrations, proposals, and internal recordkeeping.
- Support innovative input by helping with basic graphic design duty which includes layouts, flyers, and digital assets (advantage).
- Guarantee alignment to IT rules, data guard guidelines, and industry standards.
Qualifications & Credentials
- Bsc in Information Tech, Computer Science, or a relevant field.
- 1–3 years’ expertise in IT systems support, relationship building, or relevant position.
- Deep knowledge of relationship building fundamentals and basic implementations
- Competence with Microsoft office productivity suite suite and IT helpdesk/ticketing operational structures.
- Robust documented and spoken communication competencies, with the capability to compile reports and documentation.
- Good analysis and critical thinking.
- Service-oriented approach with the capability to assist both employees and customers productively.
- Understanding with graphic design resources (e.g., Canva, Adobe Photoshop, Illustrator) is a plus.
- Specialist qualifications (e.g., CompTIA Network+, Cisco certified network associate, Microsoft Accredited) are preferred but not required.
Preferred Traits:
- Task juggling skill and oversee key focuses productively.
- Robust corporate and analytical abilities.
- Innovative mind with meticulousness.
- A initiative-driven and cooperative team player.
Application Due Date
- Monday 29th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume and a concise cover letter highlighting related experience to: info@mitiget.com using “Application – IT & IT assistance" as the subject of the mail.