Customer service rep at R & R Recruiting Services in Gbagada, Lagos
Organization:
- R & R Recruiting Services
Job Location:
- Gbagada, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Duties
- Participate to client questions and offer thorough information on cake flavors, designs, and solutions.
- Manage client orders productively through phone, WhatsApp, email, and in-person.
- Preserve a high level of competence and courtesy when trading with customers.
- Offer service understanding and mentor customers in selecting appropriate cake options.
- Ensure client service issues are settled promptly and productively.
- Keep precise records of orders, response, and client engagements.
- Work alongside the cake generation team to guarantee smooth order processing and dispatch.
- Upsell goods and solutions to optimize client fulfillment and income.
Qualifications / Expertise
- At least 2 - 3 years’ expertise as a client support in the cake industry.
- Must have expertise in cake flavors, cake generation, and associated goods.
- Clear expression, interpersonal, and analytical abilities.
- Capability to operate under pressure and manage various customer requests.
- Competence in using WhatsApp, email, and basic workspace resources for customer management.
- Client-oriented mentality with meticulousness.
Application Due Date
- Sunday 5th Oct, 2025
Steps To Apply
Suitable applicants should send their Resume to: r2recruitmentservices@gmail.com using the position name as the subject of the email.