Digital Promotion Executive at ReelFruit in Yaba, Lagos

Role summary

We are seeking a agile and outcomes-driven Digital Promotion Executive to head the implementation of its digital promotion programs and client relation plans. The position blends creativeness with logical thinking, from coordinating online orders and making sure outstanding client engagements to carrying out marketing across social platforms, SEO/SEM, and email promotion.

Client Engagement:

Address client questions via multiple platforms which includes email, chat, and phone. Offer support and assist to clients, making sure a positive and responsive expertise.

Data evaluation and Analysis:

Evaluate and analyze promotion data, which includes client data, online effectiveness, and web data analysis. Utilize findings gained from data evaluation to comprehend client initiatives and experiences for optimization.

Effectiveness Measurement:

• Measure and analyze the effectiveness effect of finished duty and projects.
• Routinely documentation on key indicators with letter of recommendation to accepted Key Effectiveness Indicators (KPIs).
• Cross-Operational Partnership: Work alongside the sales and logistics teams to guarantee alignment and synchronization for productive order fulfillment.
• Digital Promotion Implementation: Implement all digital promotion initiatives across all social platforms Channels which includes website SEO/SEM and email promotion.
• Owned Media Optimization: Enhance all owned media channels in line with accepted outputs, making sure a strategic and efficient digital presence.

Qualifications

• Bsc in Promotion or a applicable field.
• At least 2 years of expertise in a digital promotion or marketing role.
• Deep understanding of various social platforms channels, industry standards, and website data analysis.
• Reliable expertise in website data analysis resources (e.g., Google Data analysis, CRM etc.)
• Clear expression competencies, both documented and verbal.
• Meticulous and capable to oversee various duty at the same time.
• Understanding with e-commerce channels and client engagement admin systems will be an added advantage.
• Positive mindset and a enthusiasm for providing outstanding client experiences.